# VahanQR best practices for owners and societies

> Simple habits that make your VahanQR sticker work when it matters — setup checklist, monthly checks, and tips for housing societies.

Source: https://vahanqr.mjxtechnologies.com/docs/best-practices/

A VahanQR sticker only helps if someone can scan it and you get the alert. These habits, used by careful owners and well-run societies, make sure it works on the night your car is blocking a gate.

## Setup checklist for owners

- [ ] Add an **email** to your account — your sticker, alerts and password reset all use it.
- [ ] Add two **emergency contacts** who usually answer the phone.
- [ ] Choose **Light Privacy** (most people) or **Strict Privacy** if your number must never be shown. See [Privacy plans](privacy/privacy-plans).
- [ ] Add a clear **vehicle photo** so scanners know they have the right vehicle.
- [ ] Print the sticker at **actual size** (3.5-inch round) on weatherproof material.
- [ ] Stick it where a passer-by looks first, out of the driver's view.
- [ ] Press [[Preview]], then ask a family member to scan the real sticker and send a test message.
- [ ] Tell your emergency contacts they may hear from VahanQR.

## Monthly checks

- [ ] Open the **Call Minutes** card after the 1st, when free minutes reset. On Strict Privacy, keep a small paid balance as a buffer.
- [ ] Read the **Messages** tab and reply to anything you missed.
- [ ] Check the sticker is clean, not faded and still scans.
- [ ] If your vehicle is verified, press [[Re-check insurance & PUC]] after any renewal.

## When something changes

| Change | What to do |
|---|---|
| New vehicle | [[+ Add Vehicle]] and print its own sticker |
| Sold a vehicle | Delete it from **My Vehicles** and remove the sticker |
| New phone number or email | [Contact support](support) — there is no self-service screen for this |
| New emergency contact | [Contact support](support) |
| Sticker damaged | [[Download Sticker]] and print it again — the QR stays the same |

## Best practices for societies

- **Hand out stickers with a register.** Note the serial, the flat number and the date. The dashboard shows serial, vehicle and resident once activated.
- **Ask residents to add an email** when activating, so they get their login and alerts.
- **Print only what you need.** Download **Free** codes as a ZIP and print in batches.
- **Refresh the dashboard** after a handing-out drive to see which codes are **In use**.
- **Keep the design consistent.** Choose **Society** or **Rent** once, so every sticker in the building looks the same.
- **Share the guide** [Activate a pre-printed sticker](qr-sticker/activate-a-pre-printed-sticker) in your residents' group.

## For people who scan

- Send a **message** first for everyday issues — it reaches the owner even when they cannot take a call.
- Give your real name and number so the owner can call back.
- In an accident, call **108** first, then use the sticker to alert the family.

## Questions people ask

### How often should I check my VahanQR account?

Once a month is enough — check your call minutes after they reset on the 1st, and read any messages.

### What is the most common mistake?

Signing up without an email. Your sticker, alerts and password reset all use email.

### Should I put my sticker inside or outside the glass?

Inside the windscreen facing out keeps it clean and safe from weather, as long as the glass is not heavily tinted.