# Emergency help from a VahanQR sticker — family contacts and helplines

> In an accident, use the VahanQR sticker to call the owner's emergency contacts or dial ambulance 108, police 100 and fire 101 in one tap.

Source: https://vahanqr.mjxtechnologies.com/docs/scanning/emergency-help/

Every VahanQR scan page has two kinds of emergency help: the vehicle owner's **emergency contacts** — family or friends they chose — and an **Emergency** button with India's main helplines. Use them when the owner cannot be reached, or after an accident.

> [!WARNING]
> If someone is hurt, call **108** for an ambulance first. Then alert the family.

## How to call the owner's emergency contacts

> [!PATH] Scan the sticker › Emergency 1 / Emergency 2 / Emergency 3

1. Scan the sticker.
2. Below **Call Owner**, press [[Emergency 1]], [[Emergency 2]] or [[Emergency 3]]. Only the contacts the owner added are shown.
3. On No Privacy (or Light Privacy with no minutes), your phone dials the contact directly.
4. Otherwise a masked-call window opens. Type the plate's **Last 4 Digits** and **Your Phone**, then press [[Setup Masked Call]]. You get a call that connects you to the contact.

## How to call emergency services

1. Press [[Emergency]] at the top right of the scan page.
2. The **Emergency Services** list opens — "India — tap to call".
3. Tap a service to dial it.

| Service | Number |
|---|---|
| Ambulance | 108 |
| Police | 100 |
| Fire Brigade | 101 |
| Road Accident | 1073 |
| Women Helpline | 1091 |
| Disaster Mgmt | 108 |

These calls go straight from your phone. They do not use VahanQR or the owner's minutes.

## Alert everyone with one message

A message from the scan page reaches the owner, and — on Light or Strict Privacy — their emergency contacts by SMS and WhatsApp. In an accident, write what happened and where. See [Send a message](scanning/send-a-message).

## For owners: set up your emergency contacts

- Add two contacts who usually answer their phone, for example a parent and a spouse, at [sign-up](~/register).
- Choose **Light** or **Strict Privacy** so your contacts also get SMS and WhatsApp alerts when someone sends a message.
- Tell your contacts they may get a call or message from VahanQR about your vehicle.
- The sign-up form takes two contacts. A third (**Emergency 3**) can be added by MJX support.

To change your contacts later, [contact support](support).

## Questions people ask

### Who are the emergency contacts?

Family members or friends the owner added — usually a parent, spouse or close friend.

### Can I see the emergency contact's number?

On No Privacy, yes — and on Light Privacy once the owner's call minutes have run out. Otherwise you see only the last 4 digits, and you reach the contact by a masked call.

### What numbers are under the Emergency button?

Ambulance 108, Police 100, Fire Brigade 101, Road Accident 1073, Women Helpline 1091 and Disaster Mgmt 108.

### As an owner, how do I add emergency contacts?

Add **Emergency Contact 1** and **Emergency Contact 2** when you sign up or activate a sticker. To change them later, contact support.