VahanQR user types — owner, scanner, society and admin
The people who use VahanQR — vehicle owners, people who scan, housing societies and MJX staff — and what each one can see and do.
VahanQR has four kinds of users: the vehicle owner who registers a vehicle, the person scanning a sticker, a housing society that issues stickers to residents, and MJX staff who run the service. Everyone signs in on the same login page, and VahanQR sends each account to its own home screen.
#Vehicle owner
The owner is anyone who registers a vehicle. They sign up at Register Free or by activating a pre-printed sticker.
Home screen: the owner dashboard (/dashboard).
| Can | Cannot |
|---|---|
| Add, edit and delete their own vehicles | Change a vehicle's number plate after adding it (delete and add it again instead) |
| Download each vehicle's print-ready sticker | See who scanned their sticker, only the scan count and messages |
| Choose and change their privacy plan | Edit emergency contacts from the dashboard (contact support) |
| Recharge call minutes | |
| Read messages sent from the scan page |
#Person scanning
Anyone who scans a VahanQR sticker with a phone camera. They need no account and install nothing.
On the scan page they can:
- see the vehicle type, use and model, the owner's name, and the plate with the last four characters hidden (for example
MP09XY####) - call the owner — directly, or as a masked call, depending on the owner's plan
- call the owner's emergency contacts
- send the owner a message, with an optional reason
- tap Emergency to dial ambulance, police, fire and other helplines
Read Scanning a VahanQR sticker.
#Housing society
A society account is for apartment complexes, gated communities, rental buildings and parking operators. One contact person registers the society at Register your society.
Home screen: the society dashboard (/society).
| Can | Cannot |
|---|---|
Get a numbered batch of QR codes (for example SNR-0001 onwards) carrying the society name | See residents' phone numbers or emails |
| Choose the sticker design (Society or Rent) | Register a vehicle from the society account |
| Download stickers one by one or as a ZIP | Order more codes while suspended |
| See which codes are In use or Free, and the resident and vehicle on each |
Residents activate the society's stickers themselves. The society's privacy plan covers them, so they pay nothing. See Society dashboard.
#MJX staff: Admin, Super Admin and Sales
These accounts are created by MJX for its own team. They are not available to customers.
| Role | What they can do |
|---|---|
| Sales | Activate unassigned pre-printed stickers from the scan page. |
| Admin | Everything Sales can, plus the admin panel's Assign QR and My Assignments pages. Cannot delete anything or bulk-generate QR codes. |
| Super Admin | Full admin panel: Dashboard, Vehicles, Users, QR Manager, Bulk Print QR, Societies, sticker printing, Demo Video and Settings (prices, free minutes, payment gateway, call provider, alerts and who may activate stickers). |
See The admin panel.
#How each account signs in
| Account | Signs in with | Lands on |
|---|---|---|
| Vehicle owner | Mobile number and password, or OTP | /dashboard |
| Society | The contact person's mobile number and password, or OTP | /society |
| Admin / Super Admin | Mobile number and password, or OTP | /admin |
See Sign in and reset your password.
#Questions people ask
Does the person scanning need an account?
No. Anyone can open the scan page, call, message or dial emergency services without signing in.
Can one mobile number be both a vehicle owner and a society account?
No. Each mobile number and each email belongs to one account only.
Can a society see residents' phone numbers?
No. The society dashboard shows the resident's name and vehicle number only, never their phone or email.
How do I become an admin?
Admin, Super Admin and Sales accounts are set up by MJX for its own staff. There is no sign-up for them.