Activate a pre-printed VahanQR sticker

A pre-printed VahanQR sticker comes without a vehicle linked to it. You activate it by scanning it with your phone and filling in one form. Stickers come from your housing society or from MJX and its sales partners.

#How to activate a sticker as a new user

1. Scan the sticker with your phone camera and open the link.
2. You see Unactivated QR Sticker — "Fill the form below to register this QR to a vehicle."
3. Keep the New User tab selected.
4. Fill in Owner Name, Mobile (10 digits) and, if you like, Email, Emergency Contact 1 and Emergency Contact 2.
5. Fill in Vehicle Number (RTO), for example MP09XY1234.
6. Fill Make (e.g. Maruti), Model (e.g. Swift), City and State, and choose Vehicle Type and Insurance.
7. Choose a Privacy Mode — No Privacy, Light or Strict — unless it is a society sticker (see below).
8. Add a Vehicle Photo (optional).
9. Press Activate & Register Vehicle.
10. If your plan has a fee, you see the one-time amount. Press Pay ₹… & Continue, or Skip — Use No Privacy (Free).
11. After paying, press Activate & Register Vehicle again. VahanQR checks the payment with the payment gateway before the plan is applied.

If you gave an email, you get "Your vehicle plate has been registered on VahanQR" with your login mobile number and a temporary password. Sign in with them. To set a password of your own, use Forgot password? — the reset link goes to the same email.

#How to activate a sticker as an existing user

Use this if you already have a VahanQR account and want to add this sticker to a new vehicle.

1. Scan the sticker.
2. Choose the Existing User tab.
3. Type your mobile number in Owner mobile (10 digits) and press Find.
4. You see "Found an account". (MJX staff, and you when you are signed in to that account, see the account name.)
5. If you are not signed in to that account, press Send OTP. The code goes to the account's own email / WhatsApp. Type it in OTP. This proves the account holder agrees — nobody can link a sticker to an account just by knowing its mobile number.
6. Fill in the vehicle details and press Activate & Register Vehicle.

When MJX staff activate a sticker for an existing customer, the customer gives them the OTP.

The vehicle is added to your existing account and appears in My Vehicles.

#Society stickers

A society sticker shows the society's name and the sticker's serial at the top of the form, for example "Society sticker SNR-0042 — privacy is included by your society, there is nothing to pay."

• You do not choose a privacy plan. The Privacy Mode box shows the society's plan, "included by society name".
• You never see a payment step.
• If you already had a lower plan, the society's plan raises it. A higher plan you bought yourself is kept.
• If the society's account is suspended, you see "This sticker belongs to society, whose account is suspended. Contact the society office."

#Who may activate a sticker?

MJX chooses one of three rules in its settings:

When MJX staff activate a sticker for you, it is listed under their My Assignments in the admin panel.

#Things to check

• One number plate can be linked only once. A plate already in VahanQR shows "Vehicle number already registered".
• A sticker can be activated only once. A second try shows "QR not found or already activated".
• A mobile number that already has an account shows "Mobile already registered. Switch to "Existing User" tab."
• A wrong or old OTP shows "Incorrect OTP. Please try again." or "OTP expired. Please request a new one." Press Resend OTP.
• A payment that was already used for another activation shows "This payment has already been used."

See Troubleshooting for more.

#Questions people ask